Delivery & Returns Information
Standard delivery charge is £11.95 for orders under £100.00 and Free Delivery on orders over £100.00 UK Mainland Only.
Need your boxes quickly?
Give us a call or email and we'll be happy to prioritise your order.
We always aim to dispatch your items within 1 working day eg. if you order on a Monday, delivery would be Wednesday.
In most cases when we have products in stock then your order will get dispatched the same day.
Some products take longer to deliver depending on stock levels – see product information pages for delivery details.
We use our own vehicles for local deliveries and 24 hour couriers for the rest of the country.
Normal delivery days are Monday to Friday (excluding bank holidays). We can arrange for Saturday delivery, for an additional fee, we'll be happy to quote you for this.
Returns Policy(a) any Goods returned which are not included in the Company’s catalogue and have been obtained by the Company at the request of the Buyer will only be refunded in the absolute discretion of the Company;
(b) in respect of any Goods returned where Orders are placed via mail, phone or the internet, which have been cancelled within seven days of receiving the Goods, the Company will refund the price of the Goods in full; (c) where an Order has been cancelled within 28 days of receiving the Goods, the Company will examine the returned Goods within a reasonable time. Where Goods are found to be defective, the price of the Goods will be refunded in full (d) where Goods returned in accordance with clause 14.1(c) are found not to be defective, the Company reserves the right to deduct a re-stocking charge of 20% of the Price of the Goods from any refund to the Buyer.
All Goods must be returned unused, in their original packaging and in a re-saleable condition (to be determined in the Company's absolute discretion) and that the Buyer will be responsible for the costs of returning the Goods to the Company. Costs of delivery to the Buyer (if any) will not be refunded.
If you would like to make an enquiry please contact us.